Bugs and Technical Issues

Report bugs and technical issues here.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Game crashes while choosing a hero (Mac)

    When im going into a round and every 10 players agreed, the hero-pick-screen is appering. When im selecting a hero the game crashes in the second the hero would be selected (and the picture would apper beneath my name).

    I tested this on Casual and Training. It always happened. Also after i deleted the game and downloaded at again it still continued to happen.

    7 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Admin →
    • Bug with new update

      there is a glitch that recently popped up when i updated my Paladins. when i join, or create, a party it doesn't show that i am in a party. when i look in my friend's list, it says they are in my party. but when i look at the party, it says its empty and there is no party boost active.

      9 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)

        We’ll send you updates on this idea

      • Customization is not staying saved

        When customizations are set (no matter where, in the Champions menu, or in the Customize Your Champion onboarding to gameplay) they eventually end up no longer set. Most of the time (not all of the time) the Accessories item stays set properly, but the rest of the items (Body, Weapons, Emotes, MVP Poses, and Sprays) revert back to default on their own, and they have to be set again. The following other UserVoice posts are about the same matter;
        https://paladins.uservoice.com/forums/318219-bugs-and-technical-issues/suggestions/17545462-customize-parts
        https://paladins.uservoice.com/forums/318219-bugs-and-technical-issues/suggestions/17526760-item-skin-don-t-saving
        https://paladins.uservoice.com/forums/318219-bugs-and-technical-issues/suggestions/17433763-emotes-don-t-saving
        https://paladins.uservoice.com/forums/318219-bugs-and-technical-issues/suggestions/17551963-evie-s-weapon-customization-will-not-stick

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)

          We’ll send you updates on this idea

        • Why don't you get a legendary card if you DC and a bot takes over?

          Playing a match with no legendary is rough (even debilitating) if you reconnect, and the bots are ineffective enough as it is to have to play without their effects. If a bot gets a loadout why not the most important card??

          14 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)

            We’ll send you updates on this idea

            1 comment  ·  Admin →
          • Kicked out to main menu during competitive matches

            Two games now we've been right in the middle of a game, and suddenly I'm on the main menu. No warning or anything, I'm just on the main menu. Currently doing placements, and when I check my progress, it counts that match as a loss. What's going on? I'm going to end up in bronze because I can't finish the matches I'm winning.

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)

              We’ll send you updates on this idea

              1 comment  ·  Admin →
            • Fix the matchmaking, for love of the Gods!!

              Seriously, how is anyone supposed to even play your game if one cannot even get into a match? I would be enjoying Paladins, but....
              Playing on a PS4... or trying to, at least.
              The worst hangup point seems to be the load screen (shows teams, vs, stage and game type); too often, the marks next to each char. portrait do not light up - instead, i see the load screen for what feels an inordinate amount of time, then i get kicked to the login screen, sometimes with the message "player disconnected" below the login prompt. Whether or not the…

              4 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)

                We’ll send you updates on this idea

                1 comment  ·  Admin →
              • Maeve has two bugs in OB56

                1) An existing one that includes maeve not getting into her horse immediately after spawning after dying while in mid jump

                2) The current patch seems to have the sound effect of her throwing knifes significantly much slower, but I'm guessing it is still the same speed. But it just feels different and I can't play properly as a maeve main.

                2 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                • Crashing with new update

                  In the patch 54 whenever i choose a champion, the moment i click it the game instantly crashes. please fix it hi rez

                  3 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    1 comment  ·  Admin →
                  • CRASHES THE GAME WHEN PLAYING COMP

                    when playing paladins casual or comp the game freaking crashes and the system says I'm a deserter pls fix this problem it is the worst one you have hi rez, and it says i deserted from 25 to 1hours pls fix

                    9 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                    • Screen alignment out on PS4 PRO

                      Hi,

                      It appears that the screen isn't correctly aligned on PS4 Pro. The menu at the beginning is positioned more to the left and a little bit up. This affecting the cross hair alignment. When you fire a gun the bullet or arrow or what ever type of ammo is being used fires a little to the right and a little to the bottom, resulting in the game being in accurate. Please can this be fixed it is really annoying and making me lose interest in playing the game. This is especially annoying when playing with Kinessa and using her…

                      2 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                      • Game Crash

                        I stared the game with a friend in a party and the box abbears to login of the activ palyers. Then crashed the game instand and I was back to the desktop (CTD).

                        That happens and it is not a problem for me but if I had relog I was a deserteur?!

                        4 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                        • Glitches out in hero select screens pre-match

                          I'll be in the hero select screen, and when I click the emote button to change it, it kicks me out of the game. Now i've got a massive "deserter" wait time, and I'm kinda ticked.

                          6 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                          • Lost reward

                            I have fourth friend who's reached 15's level, and I still haven't got gun on Pip

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                            • Pips Healing is Bugged

                              Pips healing should be fixed, sometimes it wont heal my teammates even after many tries

                              5 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                1 comment  ·  Admin →
                              • the drybear voice line timing

                                so the drybear announcer pack seems to have a few times that it has very poor timing.

                                I wanted to write this because I was just in a comp game, I was supposed to choose a hero but got distracted on my phone, (texts and stuff) and as the announcer (drybear) called out "10 seconds remaining" the time was actually over and made me get a 5 min deserter.

                                there are a few other issues (mostly just simply annoy me more than anything) with on where when the game start timer ends and the loading starts, the announcer says "get…

                                1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                • Zhin

                                  When Zhin use his primary melee attack he didn't take damage. not from the front.
                                  "I am not telling about the position when he counter"
                                  Please inspect.

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                  • DE-SYNC!!!

                                    whenever you disconnect whether it is due to loss of internet connectivity or being idle, sometimes when you try to reconnect after needing to re-log in there is a desync when the math is over. sometimes the play of the game is just black and stays black until you close the game and re-launch it, or sometimes you just get stuck in spawn with bots forever. please fix, hi-rex please

                                    1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                    • GUYS GUYS GUYS! Add a reconnect button for match crashes please!

                                      The game crashes sometimes. During ranked play it doesn't count as a loss but I do feel cheated losing my win just as we cap the last point. Please add a reconnect button to the match or something! It is needed for ranked play.

                                      1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                      • Cannot Reroll Quests, despite not having used my reroll

                                        This week, even though i have not rerolled yet, i can't seem to be able to reroll. The button does nothing.

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                        • to much lagging

                                          please fix the lag. i drop a rank because of your stupid problem.
                                          i want want some compensation for the games i lost.
                                          give me my TP points back

                                          the game have so many problems.frustrating to play. can't fix them then don't make the game. just shut down.

                                          1 vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                          ← Previous 1 3 4 5 42 43
                                          • Don't see your idea?

                                          Bugs and Technical Issues

                                          Feedback and Knowledge Base